Shipping Times
Royal Mail Track 24 - Will arrive next day if order is placed before 2PM.
UK - 1-3 Days
EU Orders - 3-5 Days
Rest Of the World - 8-12 Days
We aim to dispatch items on the next working day, and orders placed before 2pm to be dispatched on the same day.
We Post Orders Daily Monday - Friday
We accept returns on all items purchased via our website within 14 days of receipt.
ELIGIBILITY FOR RETURNS
To be eligible for a return, the item must be in its original, unworn condition and include all original packaging and all labels present and intact that were sold with the item. Returns may be accepted for the following reasons:
- The item has undisclosed damage that was not mentioned in the listing.
- The items measurements were incorrectly listed.
Once we receive and inspect the returned item, we will notify you regarding the approval status of your refund. If approved, refunds will be processed back to your original payment method. Please note that processing times may vary depending on your bank or credit card provider.
Please note your return will be rejected if submitted after 14 days of receipt.
Return requests are approved within 72 hours.
All tags must be attached. If a tag has been tampered with or removed your item may be rejected and returned back to you. You could be asked to cover the delivery cost of rejected items.
Return postage is at the buyers cost & responsibility until it has arrived safely with us.
We highly recommend returning your items using a tracked & signed for service.
You will be notified via email once your return has been approved and will be sent our returns address.
You can get in touch with us at: sales@graceysgarms.com
